1. Introduction

This Privacy Policy describes how Revana Health LLC (“Revana,” “Company,” “we,” or “us”) collects, uses, discloses, and safeguards information when you access or use the Revana website, applications, communications, and related technology platform (collectively, the “Platform”).

Revana Health LLC operates as a non-clinical administrative services organization and technology platform that facilitates patient access to telehealth services delivered by independent licensed healthcare providers affiliated with Arora Health, LLC and its provider network. Revana does not provide medical care, practice medicine, diagnose conditions, prescribe medications, or control clinical decision-making. Medical services are provided solely by licensed healthcare providers affiliated with Arora Health, LLC.

2. Information We Collect

Personal Information – name, address, phone number, email address, date of birth, identification information, and billing details.

Health Information – medical history, symptoms, medications, treatment plans, lab results, pharmacy information, and provider communications which may constitute Protected Health Information (PHI).

Technical Information – IP address, device identifiers, browser type, operating system, cookies, and usage analytics.

Information From Third Parties – providers, medical groups, laboratories, pharmacies, identity verification services, payment processors, and other service vendors.

3. How Information Is Used

Information may be used to facilitate telehealth consultations, coordinate care services, verify identity, process payments, communicate with users, maintain legal compliance, improve platform functionality, prevent fraud, and protect system security. Revana does not sell personal information or health information.

4. Minimum Necessary Use

Health information is used and disclosed only to the minimum extent necessary to provide services and comply with legal obligations.

5. How Information May Be Shared

Licensed Providers – Health information may be shared with licensed providers affiliated with Arora Health, LLC.

Medical Groups – Telehealth services are delivered through Arora Health, LLC and its provider network.

Partner Pharmacies – Prescription information may be transmitted to licensed partner pharmacies for fulfillment when medically appropriate.

Laboratories – Diagnostic labs for test processing.

Technology Vendors – Infrastructure providers including electronic medical record and telehealth systems such as Smarter EMR LLC dba WIZLO.

Legal Disclosures – When required by law or regulatory authorities.

Business Transfers – mergers, acquisitions, financing, restructuring, or sale of assets.

6. HIPAA-Aligned Practices

While Revana may not function as a HIPAA covered entity, the company maintains HIPAA-aligned administrative, technical, and physical safeguards. Healthcare providers and partners are responsible for complying with applicable healthcare privacy laws.

7. Data Security

Reasonable safeguards are implemented to protect information; however, no electronic system can be guaranteed completely secure.

8. Data Retention

Information may be retained as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and prevent fraud.

‍9. Your Privacy Rights

Users may request access, correction, deletion, or copies of their information and may opt out of non-essential communications. Requests may be submitted to support@myrevana.com.

10. Cookies & Tracking

Cookies and similar technologies may be used to improve platform functionality and analyze usage patterns. Disabling cookies may affect functionality.

11. Children’s Privacy

Services are not intended for individuals under 18 and Revana does not knowingly collect information from minors.

12. International Processing

Information may be processed in the United States or other jurisdictions where service providers operate.

13. Service Availability

Telehealth services may be available in multiple states through providers affiliated with Arora Health, LLC depending on provider licensure and state regulations.

14. Provider Licensure Disclosures

Provider licensure information may be made publicly available where required by state law and updated periodically.

15. Updates to This Policy

This Privacy Policy may be updated periodically. Continued use of the Platform constitutes acceptance

of the updated policy.16. Contact Information

Revana Health LLC

3230 Southgate Circle, Suite 77

Sarasota, Florida 34239

Email: support@myrevana.com